SMT Ghana is committed to supporting its clients and construction industry stakeholders with proper mining, construction equipment and services to promote the industry.
As one of the leading resellers of construction, transportation and mining equipment in the country, the company held a series of open house events across the country to showcase its products (construction equipment) and orient stakeholders on the need to use high quality construction equipment. for maximum performance.
The latest open house event took place in Tarkwa last week on Thursday, September 23, 2021, at the premises of SMT Tarkwa, where customers and attending guests were introduced to a wide range of Volvo and SDLG products for attendees to experience their quality firsthand.
Volvo and SDLG construction equipment was on display, including a wheel loader, compactor, backhoe loader and grader.
The Volare bus was also available, representing SMT Ghana’s commitment to the public and intercity transport and coach segment. After-sales service was not left out with the availability of a state-of-the-art mobile learning center and quality Volvo and SDLG genuine parts.
SMT Ghana Managing Director Alex Dutamby stressed the importance of regular engagement with customers and stakeholders as key to running the business. This gives SMT the opportunity to solicit feedback and provide the appropriate support.
He called Tarkwa’s visit appropriate given that the town is a mining area where most of their equipment, including Volvo quality brands, is in service. “Our Volvo and SDLG equipment performs very well in harsh and difficult environments. This is the ground for our products where we can express the potential of the machines, so we are happy to be here in Tarkwa, the center of our customer base.
Mr. Dutamby assured that the company will continue to partner well with its customers so that they can continue to succeed in their projects with the Volvo brand and other flagship products provided by SMT Ghana.
SMT Ghana, he reiterated, has invested in three key areas. First, the SMT network, with four branches across the country (Accra, Tamale, Tarkwa and Kumasi) to ensure that customers are closer to the product and can also easily access after-sales service.
Second, the SMT team, with dedicated sales and service teams, coupled with the availability of original spare parts, adequate logistics and good technicians to boost productivity, and the SMT Academy which is readily available. to train customers before product delivery.
Finally, our partnership with Volvo Equipment, Volvo Trucks, Volvo Bus and Volvo Penta to offer a very reliable product to our customers.
Presenting Volvo products and SDLG equipment, Felix Ofosu-Kontoh, Sales Manager at SMT Ghana touted the uniqueness of the company by providing total product segmentation from construction to mining with strong partnerships from Volvo Group, Dressta, Sennebogen (port managers), SDLG and Dongfeng Trucks to ensure that customer needs are met to grow their business.
It was a day of networking and engagement with stakeholders from the mining, construction and transportation industries in the Tarkwa mining area.
Senior Volvo managers headed by Jean-Philippe Delebecq, Service Market Manager for Market Area Africa – Volvo CE, Marc Vandewijer, SMT Africa – Aftersales Director and Safak Tugut, Commercial Manager in charge of Africa at Volvo Construction Equipment were on site to provide support. to the SMT Ghana team. Also present was the head of the municipal executive of Tarkwa Nsuaem, the Hon. Benjamin Kessie.
In a media interview, Jean-Philippe Delebecq, Aftermarket Manager at Volvo Construction Equipment praised SMT Ghana for what he described as a cutting edge promotion the Volvo Group expects from a dealership. “It’s about promoting the brand, the product, the operator training and the services that are important to Volvo CE today,” he said.
Jean-Philippe recommended SMT Ghana as a well structured concession with the right solution for Ghana’s mining and construction industry.
“It’s because they deal with great products. Volvo, for example, has a strong engineering mind and aims to become a major player in the world of construction equipment market. A solid product and a solid after-sales service. We are working on the realization of an electronic solution in the near future, so we remain number one in terms of quality for our customers ”. He praised it.
In a message of solidarity, Hon. Benjamin Kessie, Municipal Director General of Tarkwa Nsuaem urged mining companies to trust SMT Ghana for their quality construction equipment and to partner with them to boost their mining activities in the region.
“As a government, we see the company as the right partner for our projects because they have the right solution for the construction and transportation industry.