Software vendors are assessed on product characteristics, vendor capabilities, and relationship with their software partner.
SoftwareReviews collects information on user satisfaction with both the functionality of the product and the experience with the vendor. Aggregate ratings of emotional responses in the areas of service, negotiation, product impact, conflict resolution, strategy and innovation are also taken into account. The results are a powerful indicator of general user sentiment towards the vendor and its product, all from the perspective of the users of the software. SoftwareReviews calls this idea the Net Emotional Footprint.
With a net emotional footprint of +98, Corecon cloud construction software exceeded user expectations by including exceptional resource planning, risk and fraud assessment. This vendor was also popular with users for its customer support, KPIs, visual analytics, and interactive features. Cloud construction parts received a Net Emotional Footprint of +97 and ranked well for Budget Management, empowering users to do financial planning, cost management, and payroll checks.
The SoftwareReviews survey found that users of construction management software were the most satisfied with vendors that included document management. However, users would also like features that are easier to customize for out-of-the-box products and services.
In-depth product evaluation reports are available at www.softwarereviews.com
About SoftwareReviews Data Quadrant Awards and Software Reports
The SoftwareReviews Data Quadrant Awards recognize outstanding vendors in the technology marketplace, evaluated annually by their users. The best-in-class software vendors are eligible to receive Data Quadrant Gold Medals, provided their Net Promoter scores meet the sufficiently high user satisfaction threshold in four assessment areas. These areas are: supplier capabilities, product characteristics, likelihood to recommend, and supplier experience.
SoftwareReviews is a division of Info-Tech Research Group, the computer research and consulting company. Drawing on two decades of experience in IT research and consulting, SoftwareReviews is a leading source of expertise and knowledge on the enterprise software landscape and customer-supplier relationships. By collecting real data from IT and business professionals, the SoftwareReviews methodology produces detailed and authentic insights into the enterprise software evaluation and purchase experience.
SOURCE Software Notice